Pixel point back office manual


















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Sort by prep station or assembly area House accounts and prepaid declining balances Inventory Controls in PixelPoint with StockBoy Full perpetual inventory with product recipes and suggested selling prices PO management including back orders Auto PO feature to automate your ordering with par levels and re-order points Manual depletion for buffet environments Handheld support for inventory counts Interfaces to larger third-party systems Cash Management in PixelPoint Denomination management in BackOffice gives the option to manage cash directly within the system Supports blind tender balancing on cash outs Safe, petty cash and bank deposit management from the back office Interactive dataminer view allows user to view there data the way they want Supports report scheduling Ability to add custom calculations to any report on the fly Automatically E-mailing of report.

On the fly graphing in 6 views Configurable alerts. Hundreds of pre-programmed reports Self-customizable reporting Passion Accountability Relationships. Total views 4, On Slideshare 0.

From embeds 0. Number of embeds Downloads Shares 0. Comments 0. Likes 2. You just clipped your first slide! For example, all report categories referring to food items are grouped into a Food summary group. When it comes time to generate a summary group report, you will be able to compare food sales to other summary groups such as beverages and retail items.

Similar products have similar characteristics, such as where they may print, what taxes should be applied and what modifier pages may be required. Rather than program these settings for each product, you can apply them at the report category level. In doing this, all products that are assigned to that report category can inherit the common programming. Within this section you will discover all of the different types of products that can be created and what each type can be used for.

Description This is the description that prints on the customer receipt. It is important that short forms be avoided here if possible. Due to the size of print on a receipt, this field permits up to 30 characters. Printed Description This is the description that prints on the remote printers. This is where shorter forms could be applied. The only people seeing this description would be the kitchen staff so it is important that this description be suitable for them.

Due to the size of print on a remote print, this field permits up to 20 characters. POS Button This is the title that prints on the touch screen button. This description is intended for the server placing the order. You can fit two lines of text on the button.

It is recommended that you leave this text left-justified to ensure proper spacing regardless of the applied font. You can choose from among 48 basic color tiles, or apply custom colors. Do this by selecting [Define Custom Colors], pick a custom color box to modify, then select the desired color from the rainbow tablet and select [Add To Custom Colors].

The image will occupy the entire button display. If you wish to have both an image and text on the button, the text must be contained within the image. It is recommended that you use small images of around pixels. Square images appear best though the system will stretch the image to fit. It will apply the same price to all remaining price fields. You can set different prices for any of them.

There are 10 price levels with which you can adjust pricing based on a wide variety of circumstances. For example, Wednesday night from is 'Happy Hour'. All liquor report categories are set to shift to Price B at this time. You can also apply this same function to an individual product by using the schedule in Product Setup.

A group can be set to refer to prices designated on different price levels. For example, a sandwich ordered on Station 1 is Price A. The same sandwich ordered on Station 2 is Price B. Modify Price This is a special price level that applies when an Ordering Product is being used as an Option. The modify price is applied through the use of a forced question. But if you include an Ordering Product as one of the options, its Modify Price will be applied.

Points Awarded Points redemption is one of the methods of client retention offered through PixelPoint. When a member is applied to a check, the member will be credited points for each item on the check. The points for each item are applied here.

For example, the Soup Of The Day is worth 10 points. The 10 points are applied to this field. Report Cat Select the report category this product belongs to. The product will adopt all programming that was applied to that report category modifier pages, taxes, print location and price schedule.

Type Of Product Select the type of product. This will determine how it will act on the system. Refer to the Product Types section for details on each selection.

Forced Questions Select from the list of forced questions. You can apply up to 5 forced questions per product. Every product within each forced question can also have 5 forced questions as well. For example, ordering a dinner presents a forced question of 'Soup or Salad'. You choose the salad. That salad product may then have a forced question as to the type of salad.

From that you choose the Chef Salad. That product then has its own forced question as to the choice of dressing. All of this stems from just the one forced question within the dinner product. There are still 4 more forced questions available for that dinner.

In other words you can have forced questions within forced questions. Located next to the forced question selection lines is a search button [ Course Sorting Select the course that applies to this item. This item will be grouped into that course. Option Printing This applies if the product type is Option. Normally, an option will not print if it has no price. If a price is applied, the item will print on its own line with its price. See example below. Printing Priority Apply the printing priority number here.

The higher the number is, the higher of priority it will have. Consolidate On Orders Check this box to identify that you wish to consolidate this item on a remote print. Print consolidation works for Options as well as Ordering Products.

For example, you place an order for 6 steaks 1 rare, 2 medium, 3 well done. Consolidation is set for both the steaks and the meat temperatures. The consolidated print will show the 6 steaks with indented consolidations for rare, medium and well done.

Ordering products have a price and will print on the receipt. An example of an ordering product is a [Ham Sandwich]. Option An option is a modifier. Options may or may not carry a price. If the item is not priced, it will not print on the receipt unless flagged as Print Always in Product Setup.

An option must be associated to an ordering product. An example of an option is [Extra Cheese]. Kitchen Command A kitchen command is a message that will print to a remote printer. It has no price and will not print on the receipt. An example of a kitchen command is [See Server]. Bussing Command A bussing command is a message intended for bussing staff. It has no price, will not print on the receipt and has no screen button associated with it.

Bussing commands are available through a pop up window when you select [Send Command] on the Table Layout screen. You will be asked to select the desired table, then the list of bussing commands will display. Upon completing this, the bussing command will print at the designated printer. An example of a bussing command is [Clear Table]. Seating Position A seating position is an order marker allowing you to separate one person's order from another within the same check.

Seating position allows you to separate people's orders on remote prints, split checks more easily and navigate through a table's order more efficiently.

A seating position product has no price and does not show up on the receipt. A seating position product can be general such as [Seat] in which it will increment the seat number every time it is selected; or it can be more specific such as [Seat 1] in which it will specify seat number 1 whenever selected.

Rated Product A rated product is a rental. Upon selecting it, the price of the item will increase as time passes. The timer can be stopped either by selecting the [Stop All Timers] function or by printing the receipt. An example of a rated item is [Pool Table]. Delay Print Command A delay print command will pause remote printing. It is used when you want to delay the printing of certain items to the kitchen.

In the kitchen, an order will print containing just the appetizers. Ten minutes later, another order will print containing the entrees. Delays will not show up on the receipt. Delays can also be based on the preparation time programmed into the products. For example, you order a soup and salad, apply a delay, then order a steak.

The delay will look to the items ordered before it and delay the printing of the steak by the preparation time of either the soup or the salad whichever is the longest. The [Time To Serve] field has to be empty in the Delay product and occupied in each ordering product.

Delay can also be applied in a Hold-And-Fire operation in which the delay will be indefinite. Using the previous example, the steak will not print in the kitchen until the server voids the delay.

To apply this, the [Time To Serve] field must be empty in both the Delay button and all ordering products. You must also apply Feature Code 3 to the Delay command. Merchandise A merchandise item is a retail item. It is selected using a bar code scanner rather than through the touch screen. Upon scanning the bar code, the item will appear on the check. Merchandise items will show up on the receipt. An example of a merchandise item is [Large Polo Shirt].

Minimum Charge A minimum charge is a product that will adjust its price to ensure that the check total meets the minimum allowable amount. Once the amount of the check surpasses the minimum charge, the price of the minimum charge product will be zero and will not show up on the receipt.

Ticket Number A ticket number is a product that asks you for a reference number. The number attaches itself to the description. A price can be applied to the ticket number and it can show up on the receipt. For example, the establishment sells boxes of expensive cigars that each have a serialized seal label. The server selects [Box of Cigars] and is prompted to enter the box's serial number. The receipt shows both the product description and the serial number.

Cover Charge A cover charge is an admission ticket. When this item is ordered it generates a Ticket slip. This slip is then given to the customer as an entry ticket. An example would be entry into a theater. Ordering an [Adult Admission] would print up a Ticket on the local printer where the customer would take it for entry into the theater.

For example, the chef needs to process the inventory that was used for a buffet. Using the [Post Inv Usage] function button, it presents a list of all recipe item products. From this list, the chef selects the items and quantities that were used. This same function can also be used for recording waste. Manual Keyboard A manual keyboard product allows you to type in a name or description. An example of this would be [Message To Chef]. Upon selecting this, a touch screen keyboard will be presented allowing you to type a brief message.

This message is included on the remote print. It will also allow you to apply a security level to the individual product. In doing so, the product will apply the settings defined within the Report Category. Define Custom - Selecting this will allow you to define the taxes, schedule, print channel and modify screens for this product. Add Taxes Select which taxes apply to this product.

Schedule This presents a schedule screen. Click and drag on the schedule to select the time range. Then click on the color tile corresponding with the desired price level. There is also a Not Present selection which will render this product unavailable for order during this time.

Note that if the hours of operation extend beyond midnight, the schedule continues into the following morning. Print Channel Select the printer channel s where this item will print to. Refer to Printing Concepts for further information on printer channels. Min Security You can apply security to an individual product so that management authorization will be required in order to order the product.

This would be used for expensive products such as rare bottles of wine. Modify Screens This is where you assign the modify order pages to a specific product. When the product is ordered, the order pages defined here will show up in the Modifier Grid on the order template. It is recommended that you ensure that these order pages are in the same order throughout the system, regardless of what item you select. For example, the first button would always be either a [Food Hold] or [Bar Hold] button.

Accounting Codes These fields are for reporting purposes only. There are reports in Report Viewer which will present the contents of these fields. The system will record the usage of each applied stock item whenever the product is ordered, allowing you to generate an Inventory Usage Report. If used in conjunction with StockBoy, the system will also record the depletion of the applied stock items whenever the product is ordered. When adding an inventory item, a window will display showing you all stock items.

Select the desired item and press [OK]. It will then ask how many units to apply to the recipe. To remove an item, select the desired item, then [- Inventory Item]. It represents the number of stock units that go into the recipe. Unit Description This is the unit descriptor pulled across from the stock item record. Item Cost The cost per unit of the stock item multiplied by the of units.

Suggested Selling Price Use this field as a tool to determine a qualified selling price for the product. Utilizing the slide bar and percent field below you can determine what you could charge based on Recipe Cost and desired profit margin. The slide bar positions itself automatically to show that the cost price of the meal is 1. Slide the bar up and down to see what you could charge and how much of that would be cost. Use the percentage field to enter an exact value. The slide bar will position itself automatically.

Time To Serve This field represents a number of minutes. If applied to an Ordering Product, this represents the time it takes to prepare and serve the item.

If applied to a Delay Print Command, it can be designated any number of minutes. For further information, refer to Delay Print within Product Types. Of Items Remaining This is used to enter the quantity available for this item.

The number will appear in the corner of the product button. As it is ordered, the number will get smaller. When it reaches zero, the item will automatically be declared Sold Out. This overrides any prices applied on the Product Setup tab. Description - If checked, you will be prompted to enter the description of the item. This description is reflected in both the remote prints and receipt. Weighed Item On Scale If the station has a weight scale plugged into it, this field will open the interface with that scale.

Selecting this product, it will look to the weight on the scale and apply that as the quantity. Upon selecting this field, a Tare Weight field will be presented allowing you to enter the weight of the plate or container. This tare weight will be deducted from the total weight presented on the scale. Feature Code A feature code is a special numeric value which will allow you to perform special functions.

For further information on feature codes, refer to the Feature Codes section in this manual. Tax Exempt This field is for reporting purposes only. Use it if the item is tax exempt and a special reference number or general ledger number needs to be applied.

Make Info This presents a screen in which you can apply an image of the product and detailed description. Use this to identify ingredients which may cause allergic reactions, preparation instructions, caloric content or any other pertinent information.

Active Date Range Use this to set an active date range for the product. Using this, you can program an item to appear on the POS on a specified date and disappear after a specified date. This is ideal for programming daily and weekly specials or promotional items.

Item Special Use this to identify the product as a Special or Dessert. If either is checked, the product will show up in the corresponding column in the Billboard screen.

To remove the item from either column, simply check the Normal box. A surcharge is an additional charge you wish to apply to the check. It is a percentage calculation based on either the Net Total total before taxes or the Final Total total after taxes of the check. Upon checking the Active Surcharge box, the surcharge definition window displays allowing you to define its parameters.

The check boxes below that allow you to indicate whether you want the surcharge calculated based on the Net total or Final total. This information is carried across to the Product Setup tab.

The image below demonstrates how the surcharge would be applied. Price Levels A through H now reflect the surcharge percentage to be applied for that price level. You can set different percentage levels for each price level A-H. Inversely, Price Level J represents the maximum charge you could apply.

Active Surcharge works great in a delivery environment where you want to apply a delivery charge to the order. And you can set the Delivery Sales Type to Auto Order Item being the delivery surcharge so it is applied automatically with every delivery order.

This function was designed for the quick service industry but may also be applied to table service environments as well. It works particularly well with pizza and combo orders. In the case of pizza orders, if the customer wishes to change the size of their pizza size-up or size-down , the toppings and related inventory recipes can be adjusted as well. The corresponding size-up combo will contain the appropriate items being a large fries and large soda and the ingredients for inventory depletion will match up as well.

Of course, price will adjust accordingly too. To simplify the explanation of this, we will examine how to program a size-up and size-down. The establishment has three pizzas; small, medium, large. Program each product with its price. Go to Product Setup for the Medium Pizza. A bar will show up saying Not Selected. Click on this. A window will display showing a list of all ordering products.

Select the [Large Pizza]. Click on Not Selected. Choose the [Small Pizza]. On the order template, create two custom function buttons: [Size Up] and [Size Down]. Select [Size Up]. Select [Size Down]. The link between the three products is stationary regardless of which pizza you originally order. For example, you cannot jump from a small to a large without up-sizing to the medium pizza first. You can also extend beyond three items. You can use this field to apply special functionality to your POS system.

An explanation of the various Feature Codes is listed below. Feature Code 1 Tax Inclusive Pricing. The price of the product will include applicable taxes. The system will internally back-calculate the price of the item so that its price plus tax matches the price you entered.

This function is commonly used in situations where the bar menu is tax inclusive but the rest of the menu is not. Of course, establishments under VAT taxation laws would not require this since everything would be tax inclusive and this would be addressed using a tax DLL. It is important to remember that due to rounding and taxation issues, some tax inclusive prices may be off by a cent. This must be applied to each station that will honor tax inclusive pricing.

With that being said, it is possible to apply both tax-inclusive pricing and non-tax-inclusive pricing within the same establishment.

Feature Code 2 Default Print Locations. By default, when using an Ordering Product in a forced question the product will behave like an Option and will print following the master product it modifies. Use feature code 2 when you do NOT want the product to follow the item when printing. Instead the product item will print where it is normally set to print in system setup.

The problem is, you do not wish the wings to print at the bar and the beer to print in the kitchen. Apply feature code 2 to the ordering products within the forced question. The wings will print in the kitchen and the beer will print at the bar.

Do not apply any setting to the Time To Serve field in product setup. The soup will be sent. The system checks for this and will not print. Feature Code 4 Order Later. This is ideal for Full Meal ordering concepts. This includes your choice of appetizer, main course and dessert. When selecting from the dessert forced question, you select a product called [Order Later].

This product uses Feature Code 4. The non-priced item will be applied to the check. When the customer decides what they want for dessert, use the [Substitute] custom function button on the [Order Later] item and apply the desired dessert at that time.

Feature Code 5 Quantity Forced Questions. The forced question will be asked for each quantity item. For example, you use the quantity button to order 3 Steaks. Feature code 5 will ensure that the forced question of meat temp is asked 3 times instead of once. Feature Code 6 Cannot Coupon Item.

Regardless of programming throughout the system, no coupon discounts can be applied to this item. If the quantity for an item is less than one, the system will charge the same price as if the quantity were one. You split the toppings on a pizza.

Feature Code 99 Manual Surcharge. This can be used for gratuity. Feature Code Auto Order Item. When feature code , , or is applied, the POS will automatically order the item when a transaction is started ordering items first, items second, etc. Take this into consideration before applying. Items with feature code of will be automatically ordered in a quantity equal to the number of customers on the check.

For example, when opening a table with 3 customers, 3 seating positions could be automatically applied. Note: Feature codes only apply to table service mode. Feature Code Apply Active Surcharge. Feature code will apply the surcharge based on the Net Total. Feature code will apply the surcharge based on the Final Total.

This allows you to stipulate a condition to when certain modifiers can be applied to a check. They can only be applied if a linked master item resides on the check. For example, a modifier item has feature code can only be used to modify an ordering product that also contains feature code This is similar to the linked modifier item groups except it applies to all product types.

In this case, the series of numbers scans the entire check to ensure there is a corresponding series number. If present, the item can be ordered. If not, you cannot order the item. For example, you cannot order [Soda Refill] with a feature code of if the check does not contain [Soda] with feature code Or you cannot order [Pie] with feature code if the check does not contain [Full Meal Special] with feature code Note: Feature Codes are only available within Version 7.

It forces the user to select one of the answers which will be applied as a modifier. When reading a menu, you can see where forced questions need to be applied. If the item offers a choice of different options, that is where a forced question would need to be applied. Use the arrow keys to place the answers in any order. The Price Mode column allows you to apply a specific price level to that answer within that forced question. For example, pepperoni may be used in several forced questions.

The Fixed Price column allows you to set a fixed price for the answer when used in this particular question. Selecting [Add Answer] will present the product list.

Choose the desired product and select [OK] to apply it as one of the possible answers. If the product does not currently exist in the product file, choose [New Item] to create it. You can then apply it to the forced question. Question The name of the question. For example, the number of choices for a salad dressing would be one in that it would be unlikely that someone would want two or more dressings on a single salad.

However, the number of choices for toppings on a pizza could be many in that customers may want to apply multiple or all topping choices to their pizza. Minimum Number Of Answers Define the minimum number of choices you want to permit. For example, if you wanted to permit none of the choices suggesting plain , this could be set to zero. But if the question referred to something such as a cooking time, you would need an answer. In such a case, you would place a one in this field indicating that they must choose at least one of the answers.

You can program the forced question to use the price in this field rather than the conventional price levels. Maximum Allowable Splits You can split the items applied within the forced question. For example, you want a pizza with half-and-half toppings. This would be a split of 2. This field allows you to choose the maximum number of splits you want to allow the user to select.

When applied, the quantity of the answer will be proportional to the split, as will be the price and inventory depletion of the item. You do not have to apply the split as soon as the forced question displays.

For example, you can order a pizza, apply pepperoni to the entire pizza, then apply the split for each topping after that. Sort Alphabetically This button will sort all answers alphabetically. For example, you could order double or even triple cheese on a pizza. Please note however, that this only works if using the Button format see Use Buttons, below.

You can only select an item once in the list format. Automatic OK This will save a keystroke in situations where the user only has one choice to make. For example, the question asks you to choose a salad dressing. Only one selection would be required. Rather than select [French] then [OK] to move on, this check box will automatically assume the [OK] button after selecting [French].

Use Buttons Checking this box will display the answers as individual buttons. Un-checking it will display the answers in a list format. Use the list format when you have insufficient screen space to fit all of the button answers. Substitute Checking this box will allow you to go back to the selected answer and substitute one of the other answers in its place. For example, you could substitute Fries with Onion Rings. Both choices must appear in the forced question.

It is not recommended for questions involving multiple answers such as pizza toppings. Ask At Once This feature combines multiple forced questions into one screen display. For example, you order a burger combo. It has several questions; choice of burger type, choice of toppings, choice of side and flavor of beverage.

Rather than display them one at a time, they will all be displayed all at once. This allows the user the flexibility to apply the answers and make changes on the fly prior to sending the item with all answers.

Note: Notice that priced modifiers show up with the price included on the button display. Break — If you use the Quantity button to order an item with an Ask At Once forced question, a Break button will display in the bottom left corner of the forced question window.

Selecting it, allows you to apply different forced question answers for each separate item. For example, if a quantity of 3 was selected prior to ordering the Burger Combo, you could then select the Break button presenting the display below.

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